The more you order, the happier we are! However, we strongly discourage our customers from buying any item where there is doubt. Please double check all product details and triple check sizing details. We would be happy to help you out with any queries regarding making your purchase.

Cancellations / Exchange
If you wish to cancel your order, we are terribly sorry but we would not be able to place a cancellation for you.
What we offer is: for any reason you choose to not keep the product, you can return the order back within 4-5 business days to our store (making sure it's in original shape and unused with tags), we can give store credits of equivalent amount valid for 6 months.


Returns
We do not accept any returns unless the product received is damaged. If you have received an incorrect or damaged item, please contact us with your order number and an image and description of the issue within 72 hours of delivery of package. We will replace your order subject to examination of damages. Any issues reported after 72hrs will not be considered for replacement as the package has been out of our warehouse for a considerable amount of time and in conditions beyond our control.

Damaged Items Policy
If you receive a damaged item, it is essential to notify us within 72 hours of receiving your package. Please follow these steps to ensure a smooth resolution:

Notification: Email us at paradisohomedelhi@gmail.com within 72 hours of receiving the package. In your email, include your order number, a brief description of the damage, and the date the package was received.
Unboxing Video: For our records and to facilitate the investigation, please share an unboxing video showing that the product was received damaged. The video should clearly capture:
The condition of the package upon arrival.
The unboxing process, including the damaged item and its packaging.
A close-up of the damaged area.

Additional Proof: In addition to the video, please include clear photographs of the damaged item and the packaging, particularly any external damage to the box.

Retain Packaging: Keep all packaging materials and the damaged item until the investigation is complete. We may request further evidence or ask for the item to be returned for inspection.



Notifications made beyond 72 hours of receiving the package and without an unboxing video will not be accepted. Claims lacking sufficient proof at delivery will result in the claim being denied.

Rest take International orders
and
Important notes on Credit Notes & Exchanges